WAVE SEASON *

WAVE SEASON *

High Tide for the Cruise Industry

Every January through March, the cruise industry hits Wave Season — the busiest booking window of the year. For the past four years, I’ve helped craft Virgin Voyages’ brand messaging by developing a wave of bold B2C and B2B assets designed to maximize exposure and drive bookings during this critical sales period.

  • Wave season traditionally brings the best deals of the year in cruise industry. Apart from driving sales, for cruise brands, travel agents, and tour operators, this period can also boost brand visibility. It also determines whether a cruise brand sails smoothly toward success.

    Having started out as a junior copywriter during 2021’s Wave Season, as a senior copywriter, I helped lead Virgin Voyages’ Wave campaign in 2024 and 2025 by:

    • Developing clear offer messaging and visually bold assets.

    • Crafting B2C content to build excitement while creating urgency at a key moment for the business.

    • Designing sales collateral (B2B) to empower Travel Specialists to sell with confidence.

  • 2024’s growth was strong, while 2025 has shown higher absolute performance across both metrics.

    • Wave 2025 outperformed its initial forecast: generating 17.5K bookings and over $52M in GTR; both significantly higher than Wave 2024 and Wave 2023.

    • Higher revenue per email sent: $1.35 vs. $1.30 in 2024 (+$0.05 lift per send).

    • Stronger revenue per unique click: $104.93 vs. $95.67 in 2024 (+$9.26 more value per click).

    • Faster growth in click value: +35% over the last 90 days vs. +29% in 2024.

    • Efficiency + impact combined: Emails are worth more per send and clicks are delivering deeper returns.

    • Q1 2024: Highest WAVE revenue to date with Jan 2024 becoming highest booking month on record

    • Campaign launch reported 70% direct booking increase vs YTD average.

    • Rise in click to open rate (vs 2023) at 3.55% (up 22% over YTD) and revenue per email sent at $1.33 (up 57%)

    • Q2 improved further vs. trend and historical performance contributed to success of WAVE ‘24
      Record-setting ticket prices and global web traffic achieved during the campaign

    • Travel Agent traffic ↑ 24% YoY

    • Direct Bookings ↑ 30% YoY

Wave 2025 | Nov ‘24 - Mar ‘25 (top assets)

Wave 2024 | Nov ‘23 - Mar ‘24 (bottom assets)